— Technowlb, refWrite Backpage columnist for technics generally and technology
Nick Johnson's Social Business Blog
An email came through from a colleague the other day:
The interesting bit for you folks….how [Insert PR Agency here]’s managing director firstly, then reaffirmed many times by members of his team, thought of social media as a way to“use digital media to amplify the messages that we promote through traditional channels”I liked that stance and that terminology
I don’t like that stance and terminology.
My response was:
From my POV, I think one big element of social is as described below, definitely.. And it’s a well worded definition.But only a partial one.If one was to assume that social media is exclusively an amplification device for pre-existing messages (or, more broadly, simply a ‘campaign’ in any way) I think one would be missing out on an awful lot around new forms of marketing, data-gathering, analytics, customer engagement, product development, market research, employee engagement and more.
What do you think?
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Nick's commenter adds:
Not to mention brand building, customer service and many other uses. It's interesting how 'PR' the above definition is - as one would expect from a PR agency. Social is the first meta-medium that ever existed, and is normal that everyone is claiming it. Or spinning it.
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